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Our website is based on live inventory data. All
product information, pricing and availability is based on live information that is acquired each time you refresh your browser.
We do not take orders for what we do
not have. All ordering, price quotes,
stock checks, and shipping quotes must be done
directly online, no exceptions. We do not accept
phone or fax or e-mail orders. All
pricing quotes on products and shipping are per
the website.
Name Brand Warehouse does not offer any technical assistance for any of the
items we carry. We do not test, build or assemble the products we sell. We are not
technicians. Rather, we are quality retailers with low prices. Our various "contact us" avenues are
only to be used to resolve issues of a non-technical nature.
For technical support we provide a PRODUCT LINK, DETAILED
SPECS and MORE IMAGES links for almost every item we carry. The MORE IMAGES link will open a new
window showing pictures of the item and all accessories that come with it. Please be sure to
view them all! Please contact the manufacturers for accurate answers to your
technical questions.
We do not special order items not listed on the
website. All the products we
sell are on our website. If the item
you are looking for is not on our website, we
are not currently selling that item. You
may request that we carry a particular item by contacting purchasing@amebrand-warehouse.com.
All the products we
sell are on our website. If the item
you are looking for is not on our website, we
are not currently selling that item. You
may request that we carry a particular item by contacting purchasing@amebrand-warehouse.com.
Name Brand Warehouse provides the PRODUCT LINK, DETAILED
SPECS and MORE IMAGES links for our customers benefit.
In most cases these will answer any questions you may have
about the product. If further technical
assistance is needed, use the PRODUCT LINK to
contact the manufacturer for the most accurate
information. Name Brand Warehouse does not offer any
technical assistance and cannot advise on the
compatibility of the items we sell.
If a product is showing NO STOCK, you can use the "Notify Me of Updates"
link to receive notification when the product is back in stock again. Click
on the link and fill in your e-mail address
and you will receive an e-mail notification as
soon as stock is available. This does not
guarantee that the product will be held in stock for
you. You must submit an order to insure you get
the product. When the product is very popular it
can sell out very quickly resulting in a NO STOCK
situation by the time you get to the website.
Order quickly!
In addition, you can use the "Notify Me of Updates"
link to receive notification if the price drops below a certain point; or, you can choose to receive notification if there is any change whatsoever in the product.
We do not sell items that we do not have in stock. We provide
the "Notify Me of Updates" link on every product page for your convenience. Click on
this link and fill in your e-mail address and you will
receive an e-mail notification as soon as stock is
available. This does not guarantee that the product will be
held in stock for you. You must submit an order to
insure you get the product. When the product is very
popular it can sell out very quickly resulting in a NO
STOCK situation by the time you get to the website.
Order quickly!
UNLESS directly specified by the product
description or title, we do not guarantee
revision or version numbers. We ship what we
have, when we have it. Generally, our stock
moves so fast that we have the latest version or
revision of everything. Name Brand Warehouse cannot tag a
particular version or revision for a particular
order and make sure the warehouse picks that box
or item when your sales order comes up.
Name Brand Warehouse does not build, assemble or
test individual products before shipping.
We do not offer any technical assistance. We
also do not offer advice on compatibility of
items. We sell ONLY individual products. We are not technicians.
Rather, we are quality retailers with low prices. Please
contact the manufacturers for accurate answers
to your technical questions.
Occasionally we will post the Estimated Time of
Arrival (ETA) on our website for popular items.
Otherwise, we do not offer an ETA on products due to
the constantly changing nature of information in
our industry. We provide the "Notify Me of Updates"
link for your convenience. Products that we
leave listed on our website but showing "out of
stock" we expect to be back in stock within a
week or so. If we know a product will be
out of stock for a longer period, we will take
the product's listing off our website.
No. This is not possible at this time.
Name Brand Warehouse does not offer price guarantees.
The prices in our industry change too often and too
quickly for us to offer such a guarantee. If the
order has not shipped, you can cancel the order
and re-place the order online to take advantage of the new
price. All prices are as is, at the time of
sale.
Our enormous stock moves way to
fast to tag a particular item with a particular
serial or stepping number for a particular order. We ship what
we have, when we have it.
Yes. Each product will have links to the manufacturer's website when available.
The retail and OEM versions of a product are usually exactly the same.
However the retail
version will typically include bundled software,
retail packaging, and more whistles and bells so
to speak. OEM (Original Equipment Manufacturer),
White Box, Brown Box versions will include the
actual product and may come with drivers, but
not much else (no special packaging or software).
Usually, the retail version will be accompanied
by a longer warranty. The OEM version is typically
for people who build systems, know what they
are doing and do not require any extras.
Suggestion: Please visit the manufacturer's
website to see what is included with the retail
version. The manufacturer's site will likely NOT
indicate what is included for OEM items.
Instead, use our "More Images" link to
see exactly how the item will ship.
Refurbished items have been opened and
touched and/or returned. They should all be
considered OEM, bare bones products. Because
they can originate from
different situations, sometimes they come with
some extras or in retail boxes. The
"refurbishing" is performed by the manufacturer. There
should be nothing wrong with them but they only have
a 15 day warranty period. So, if you
purchase one, please check it out right away to
avoid any problems. They should be just as the
factory released them in an OEM condition. No
extras.
Customer service cannot physically acquire a
product and describe it for you. Our volume is too
high, and we have multiple warehouses all over the country. All the information we have for each item is
already located on our website. Please use the “PRODUCT LINK”,
“MORE IMAGES” and “DETAILED SPECS” links for
product information.
Refurbished items only come with a 15 day warranty
from the date of the invoice. No
exceptions. The manufacturer may or may
not extend to you an additional warranty. This
is beyond our control.
Most products have a 30 day warranty period from the date of
invoice and a 1 year repair/replace period from the date of invoice, unless
otherwise specified in the item's description
at the time of purchase.
If our site states
"Lifetime Warranty" the
product is warranted by Name Brand Warehouse to the
initial end user who bought the item from
Name Brand Warehouse for the life of the product. Lifetime warranties are not transferable.
Retail box items
are warranted by the Manufacturer after 30 days
from the invoice date. Name Brand Warehouse services the warranty
within the
first 30 days of purchase. If a manufacturer
does not service end users (such as an "only
overseas" manufacturer with no contact or RMA
procedures) Name Brand Warehouse will honor the warranty
listed on our website at the time of purchase.
Refurbished items only have a 15-day
warranty period. No exceptions!
Physical damage to
any product will void the product's warranty.
Modifying a product in a permanent way is
considered physical damage. Physical damage voids any warranty previously
implied for any product.
If our site states "Lifetime Warranty"
the product's warranty is covered by Name Brand Warehouse.
You may request that we carry new items by contacting purchasing@amebrand-warehouse.com.
We cannot guarantee when or if we will carry the items,
but we do guarantee we will take it under
consideration. Watch our site to see if it shows
up.
10 reviews means 10 people gave a 1-5 star
rating; however, only 4 people may have written
comments. Most people just give stats, not
comments.
We always check all reviews before we put
them on the site. They are there to assist you but should never be the final say in
making a purchase. One can never tell who the
person doing the reviewing is, or what level of
competency they may possess. If
we receive several bad reviews on an item, we
simply stop selling that item, period. We don't
want to sell any items that are not a good value
to our customers.
These items may not be purchased without another
non-software item from our store. Any
non-software item in our on-line store will be
sufficient. There are no minimum dollar
requirements or specific hardware requirements.
For your convenience, Name Brand Warehouse does it's best to
advertise any current Manufacturer rebates on our web
site. However, Name Brand Warehouse does not offer the rebate.
The prices listed on our web site do not include the
rebate savings. Any use of these rebates is limited to
any terms or conditions as determined by the
manufacturer. If you have any questions regarding the
rebate terms & conditions and how to redeem the
rebate, please contact the manufacturer directly. Manufacturer rebates are issued
by the manufacturer and not by Name Brand Warehouse.
These items come exactly as they are described.
You will only receive the bare product. These items are brand new, however they
are purchased in bulk, and will not be accompanied by
any documentation or accessories.
Suggestion: Most documentation can
be downloaded from the manufacturer's web site.
Use our "More Images" link to see exactly
what you get with all items.
All items are eligible for a refund within the first 30 days from the invoice date.
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